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Terms of Service

Last updated: May 26, 2026

These terms govern your use of Fiber First. By using our service, you agree to them. We've written them in plain language so you actually know what you're agreeing to.

Who we are

Fiber First is a product of Holistic Health Collective, based in the Netherlands. Contact: hi@fiberfirst.me.

The service

Fiber First is a digital fiber and plant diversity tracker built for gut health. It offers two tiers:

Your account

You're responsible for keeping your account secure. One account per person. You must be 16 or older to create an account.

License to use the service

We grant you a personal, non-exclusive, non-transferable, revocable license to use Fiber First for the duration of your subscription, for your own personal use only. This license ends when your subscription ends or when these terms are terminated.

Intellectual property

Fiber First — including the app, the website, the gut score algorithm, the logo, the brand, and all related content — is the property of Holistic Health Collective and is protected by copyright, trademark, and other intellectual property laws. Using the service doesn't transfer any of these rights to you.

Your tracking data is yours. We don't claim ownership of anything you log.

Premium subscription

Refunds

Fiber First is a digital subscription service with immediate access. We don't offer refunds for subscription charges. You can cancel anytime to stop future billing. See our Refund Policy for full details.

By signing up with immediate access to the service, you waive your 14-day EU cooling-off period.

Acceptable use

Your data and content

Your tracking data belongs to you. We don't claim ownership of anything you log. We may use aggregated, anonymized data to improve the service. See our Privacy Policy for details.

Not medical advice

Fiber First is a tracking tool, not medical advice. The information in the app is educational. Don't make medical decisions based on your gut score, fiber intake, or anything else in the app. Talk to a qualified healthcare provider for medical guidance.

Service availability

We do our best to keep Fiber First running smoothly, but we can't guarantee uninterrupted service. Bugs, outages, and maintenance happen. We're not liable for any losses caused by service interruptions.

Indemnification

If you misuse the service in a way that causes legal claims against us — by violating these terms, breaking the law, or infringing someone else's rights — you agree to defend us against those claims and reimburse us for any costs, damages, or settlements we have to pay.

Limitation of liability

To the maximum extent permitted by law, Fiber First and Holistic Health Collective are not liable for indirect, incidental, or consequential damages arising from your use of the service. Our total liability is limited to the amount you paid us in the 12 months before any claim.

Termination

You can cancel your subscription anytime. We may suspend or terminate accounts that violate these terms. If we terminate your account for cause, no refund is owed.

Governing law

These terms are governed by Dutch law. Any disputes are resolved in the courts of the Netherlands.

Severability

If any part of these terms is found to be invalid or unenforceable, the rest of the terms still apply. The invalid part will be modified to the minimum extent needed to make it enforceable.

Changes to these terms

We may update these terms from time to time. We'll provide notice of significant changes. The "last updated" date at the top reflects the current version. Continued use of the service means you accept the updated terms.

Contact

Questions about these terms? Email hi@fiberfirst.me.